To introduce participants to the 5 areas they need to master in HR – Partnership, Process, Productivity, Performance and Progress. As an HR professional, it is important to find balance within all of these areas – not just become a master of one or two.

The course will cover these areas in detail, with practical exercises that are fun and engaging. Every participant will leave with an HR Toolkit,

A Personal Development Plan and an Action Plan to implement in the workplace. Each person will receive two, one hour 1:1 post course coaching sessions. In this, the trainer will support the participants in applying their new skills.

By the end of this course, participants will be able to:

  • Explain the stages of the Employee Cycle and explore how to ensure we all work with integrity
  • Check their knowledge of employment law Understand how they can contribute to the bottom line results by staying close to profit and loss
  • Design a simple tool to support the performance of teams and managers to avoid poor performance
  • Create a personal development plan with the introduction of the PRISM® profiling tool, participants learn about their behavioural preferences and the impact they have on others Identify how to keep the business up to date with relevant information and reports
  • Put plans in place so that they are “in action” and resolve problems and discrepancies
  • Receive an introduction to the principles of “servant leadership” to discuss how to better engage with their teams


Putting The Human Back Into HR:
Success as an HR professional begins with you

HUMAN RESOURCES VS HUMAN PROCESSES HR professionals can be either very process and policy driven, or too soft and spend too much time listening to employee problems, often resulting in not being valued by the business or the staff.

Su Patel shares the 5 areas HR professionals need to master to be effective in their role, along with practical advice to develop a more balanced approach while making a positive impact on any business and the people who work there.Read this book and follow Su’s advice to:

Develop a great partnership brand where the business will value and respect you: Create an enjoyable work environment for your employees and yourself: Become more pro-active rather than re-active to change: Deliver measurable results and prove your worth to your company.

If you’re an HR professional, this book is about your personal development. It is about how you can bring all the areas of HR together, to feel more fulfilled in your role and bring your people along with you.

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